Terms & Conditions
With us, you get straight talk, honest recommendations, and a team that cares about your results as much as you do. We measure our success by the success we help you achieve, and there’s nothing we enjoy more than putting a smile on a client’s face. At LogicLeap, your business goals are our business goals, and we’re with you every step of the way.
Terms and Conditions
• Introduction • This document (together with any documents referred to in it) tells you the terms and conditions (the ‘Conditions’) upon which we will sell the Goods and supply the Services to you. You may print a copy for future reference. • ‘Business Day’ means a day other than a Saturday, Sunday or public holiday when banks in London are open for business. • ‘Event Outside Our Control’ has the meaning given in clause 17. • ‘Goods’ means the goods listed on our website (‘the Website’) which we may supply. • ‘Services’ means the services listed on the Website which we may supply. • Before confirming your order please read through these Conditions and in particular our cancellations and returns policy at clause 13 and limitation of our liability and your indemnity at clause 15. • By ordering any of the Goods or Services or Goods and Services, you agree to be legally bound by these Conditions. You will be unable to proceed with your transaction if you do not accept these terms and conditions.
• About us • We, LOGICLEAP LTD (trading as LogicLeap), own and operate this Website. We’re a limited company registered in England and Wales under company number: 15253677. Our registered office is at 86-90 Paul Street, London, EC2A 4NE. Our VAT Number is 492 3181 84. Our business address is Chinnor Library, Station Road, Chinnor, OX39 4PU. • Our telephone number is +44 7460348712. • Our email address is support@logicleapit.co.uk.
• Overseas orders • We may accept orders from individuals located outside the United Kingdom and ship overseas subject to you paying any additional shipping or postage costs. • We will inform you of any additional shipping or postage costs as soon as possible after you have placed the order. If you do not wish to pay these costs you may cancel your order. If you wish to continue with the order you must confirm to us that you will pay these additional costs within 7 days of us telling you what they will be. If we do not receive this confirmation from you within this time period, we will treat you as having cancelled your order. • Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities. • If we agree to supply any goods ordered from the Website for delivery outside the United Kingdom, they may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. You will be responsible for payment of any such duties and/or taxes in addition to our price including VAT and the cost of delivery (in the case of goods). Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.
Purchase Eligibility, Pricing, and Payment
• Eligibility to purchase from the Website To be eligible to purchase the Goods and Services and lawfully enter into and form a contract with us, you must be 18 years of age or over.
• Price • The prices of the Goods and Services are quoted on the order page. • Prices and any other charges quoted on the order page are based on delivery of the Goods and performance of the Services in the United Kingdom unless otherwise specified. • Prices quoted do not include the costs of delivery of the Goods. The costs of delivery of the Goods will be shown separately on the order page and added to the amount payable by you. • Unless otherwise stated, the prices quoted exclude VAT which will be added at the current rate, to the total amount due from you.
• Payment • Payment can be made by any major prepay, credit or debit card or by using a PayPal account. • By placing an order, you consent to payment being charged to your prepay/debit/credit card account or PayPal account as provided on the order form. • If you pay us by credit or debit card or PayPal account we will take payment from your card or PayPal account for the Goods when we dispatch the Goods to you. • You must pay 100 percent of the price of the Services in advance. If you pay us by credit or debit card or PayPal account we will take payment from your card or PayPal account in advance for the advance payment. We will take payment for the balance when we have sent you an invoice for the Services after we have performed the Services. • You must pay the amount of our invoice within 30 days of the date of invoice. • We shall contact you should any problems occur with the authorisation of your card or payment through your PayPal account.
Interest, Order Process, and Delivery
• Interest • Unless clause 7.2 applies, you must pay us interest on any amounts you owe us and fail to pay us on the due date at the rate of 3% a year above the base lending rate of Bank of England from time to time, accruing daily from the due date until the date of payment, whether before or after judgment. • We will not charge you interest for the period of dispute in respect of an invoice that you dispute in good faith, provided you have advised us within a reasonable time of receiving it that you dispute it and your basis for disputing it. • We will not charge you interest until after we have performed the services again if we have a duty to do so.
• Order process and formation of a contract • Our Website, catalogue and brochure merely illustrate our Goods and the packaging of the Goods. Your computer may not accurately display the colours of the Goods. Although we aim to accurately depict our Goods and their packaging, there may be differences between the packaging and the colours of the Goods delivered to you and those shown on our Website and in our catalogue and brochure. • All orders are subject to acceptance and availability. If we are unable to supply you with the Goods or Services or Goods and Services in your order due to matters such as unavailability of stock, materials, key staff or an Event Outside Our Control or because we have identified a mistake in the description of the Goods or Services or Goods and Services or the price stated by us, we will notify you. We will not proceed with the order and will refund any sums you have paid us. • If the Goods are temporarily unavailable, we will notify you by email of the date they are expected to be available. You will have the option either to wait until they are available or to cancel your order. If you cancel your order, we will refund any sums you have paid us.
• Delivery • The Goods will be delivered to you at the address you provided during the order process which may be an address other than the billing address. • Any dates quoted for delivery of the Goods are approximate only. If no date is specified then it will take place as soon as reasonably possible, but in any event within 30 days of the date of the Confirmation Notice, unless there is an Event Outside Our Control, in which case clause 17 shall apply. • If you have agreed to collect the Goods from our premises, delivery shall occur at our premises when we hand the Goods to you. • Unless clause 9.5 applies, if we have agreed to deliver the Goods to a delivery address which you have given us, delivery shall occur when we place the Goods in the physical possession of you or anyone you have identified to us as the person authorised by you to take delivery of the Goods. • If you have asked us to use an independent carrier other than our normal carrier to deliver the Goods to you, delivery shall occur when we deliver the Goods to that carrier.
Performance of Services, Problems, and Risk
• Performance of Services • The Services will be performed at the address or by the means specified by us when we accept the order. • When we accept the order, we will confirm estimated start and completion dates for the performance of the Services. We will endeavour to perform the Services in accordance with these estimated dates and will perform the Services within a reasonable time from the date we accept the order. • In the event that an Event Outside Our Control prevents us from performing the Services within a reasonable time from the date we accept the order, clause 17 will apply.
• If there is a problem with the Services • If the Services provided do not conform to the Contract due to them not being provided with reasonable care and skill: • you should provide us with details of the problem as soon as reasonably possible; • if we repeat performance of the Services to fix the problem, we will do so at our own cost and as soon as reasonably practicable. • As a consumer, you have legal rights in relation to Services not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Nothing in these Conditions will affect these legal rights.
• Risk and title • The Goods will be at your risk from the time of delivery. • Ownership of the Goods will only pass to you when we receive full payment of all sums due in respect of them including VAT and the cost of delivery.
Your Cancellation Rights and Process
• Cancelling your Contract and returns • Cancelling before Confirmation Notice • You may cancel your order for the Goods or Services or Goods and Services by notifying us of your decision to cancel at any time prior to us sending you a Confirmation Notice. • You may notify us of your decision to cancel by: • completing a cancellation form found on our Website, printing it and emailing or posting it as detailed below, or • sending a statement saying that you wish to cancel quoting your name, address, the name or a description of the Goods or Services or Goods and Services and your order reference number by: • Telephone on +44 7460348712 • Email at support@logicleapit.co.uk • Post at 29 Timber Way, Chinnor, OX39 4EU
• Cancellation after Confirmation Notice • If the Contract is for the supply of Goods only or Goods and Services with the main purpose being the supply of Goods (such as the supply of a washing machine with an installation service) the ‘Cancellation Period’ means the period between the date we send you a Confirmation Notice and the expiry of 90 calendar days after the day you receive the Goods. • If the Contract is for the supply of Goods and Services with the main purpose being the supply of Goods and you wish us to begin to supply the Services before the expiry of the Cancellation Period in clause 13.2.1 you must request us to do this. • If the Contract is for the supply of Services only, or Goods and Services with the main purpose being the supply of Services (such as the supply of a course with accompanying learning materials), • the ‘Cancellation Period’ means the period of 14 days starting with and including the day after we send you a Confirmation Notice.
• Return of Goods • Upon receiving notice of your cancellation, we will contact you and provide details of where you must return the Goods and other relevant instructions. You must then return the Goods to us without delay and at the latest within 14 days of notifying us of your cancellation. • You must return the Goods at your own risk and at your own cost unless we offer to pay the cost of return. We may offer to collect the Goods from you and charge you for the cost of collecting the Goods.
Refunds, Exceptions, and Complaints
• Refunds on cancellation • So long as you are entitled to cancel and have complied with your obligations under clauses 13.2 and 13.3, we will refund you the balance of the price, any VAT and any standard delivery costs you paid to us after deducting: • the value of the Services we supplied before we received your cancellation notice together with VAT payable in respect of that value; • any reduction in the value of the Goods in accordance with clause 13.3.3; and • any cost to us of collecting the Goods (if applicable).
• Exception to the right to cancel You will not have a right to cancel in the following situations: • The Contract is for goods which are bespoke or have been personalised or which may deteriorate (such as food). • The Contract is for goods and/or services the price of which is dependent on fluctuations in the financial market which cannot be controlled by us. • The Contract is for the supply of alcoholic beverages where their value is dependent on fluctuations in the market which cannot be controlled by us, we have agreed the price and we can only deliver after 30 days. • You have specifically requested a visit from us to carry out urgent repairs or maintenance.
• Complaints If you have a comment, concern or complaint about any Goods and Services you have purchased from us, please contact us by telephone on +44 7460348712, by email at support@logicleapit.co.uk or by post at 29 Timber Way, Chinnor, OX39 4EU.
Liability, Termination, Events Outside Our Control
• Liability and indemnity • We have a duty to supply Goods and Services to you that conform to the Contract including a duty to ensure that the Goods are as described in the contract, correspond to any samples we have sent you, are fit for any purpose you specifically told us they were required for, and are not faulty; and the Services are carried out with reasonable care and skill.
• Our rights of termination We reserve the right to terminate the Contract by writing to you if you fail to make any payment to us when due and you still do not make payment within 14 days of us reminding you that payment is due.
• Events outside our control • Except for our obligations under this clause, we shall not be responsible for delays or failures in delivery or performance of our obligations to you resulting from any act, event, omission, failure or accident outside our reasonable control (‘Event Outside Our Control’). • We will take all reasonable steps to minimise a delay in performing our obligations to you which arises from an Event Outside Our Control. • You may end the Contract after we have notified you of an Event Outside Our Control and we will then refund you any money you have paid to us under the Contract for the Goods and Services which we have been unable to deliver to you.
Personal Data, Third Party Rights, and Legal Terms
• Use of personal data • We envisage that we will request personal information from you whilst you use our website. This information will only be requested and processed in accordance with our Privacy Policy, which can be found at https://logicleapit.co.uk/privacy-policy.
• Third party rights Except for our affiliates, directors, employees or representatives, a person who is not a party to the Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
• Alternative Dispute Resolution In the event of a dispute concerning these Conditions or the Contract, including their interpretation and their application to the circumstances giving rise to the dispute, you or we may refer the dispute to Alternative Dispute Resolution ‘ADR’.
Other Important Legal Terms
• Other important terms • We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability at any time. • Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case, or that stock will always be available. • If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of the Contract and the remainder of the provision in question will not be affected. • All Contracts are concluded in English only. • If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under it or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations.
• Governing law These Conditions and the Contract are governed by the laws of England and Wales. However, if you live outside England and Wales, you are always entitled to any compulsory consumer protections applicable in the country where you live.
• Governing jurisdiction You can bring legal proceedings in respect of the Goods or Services or Goods and Services in the courts of England and Wales. If you live in Scotland you can bring legal proceedings in respect of the Goods or Services or Goods and Services in either the courts of Scotland or England and Wales. If you live in Northern Ireland you can bring legal proceedings in respect of the Goods or Services or Goods and Services in either the courts of Northern Ireland or England and Wales. If you live in the EU, you can bring legal proceedings in respect of the Goods or Services or Goods and Services in either the courts of your home country or England and Wales.
Cancellation Form – LogicLeap
To: LOGICLEAP LTD 29 Timber Way, Chinnor, OX39 4EU Email address: support@logicleapit.co.uk
I/We[*] hereby give you notice that I/We[*] cancel my/our[*] contract for: Order number: Ordered on: Received on: Name(s) of consumer(s): Address(es) of consumer(s):
Signature of consumer(s): [*] Delete as appropriate
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